Important information ✨ 

1. We do not provide cleaning materials or equipment. However, we can provide these at a surcharge. The rate will be confirmed at the time of booking 
2. To ensure that we can meet our usual high cleaning standards we recommend that clients provide a portable vacuum (with attachments that can easily be used for stairs and hard to reach areas), mop, cobweb broom, cleaning cloths, a sponge/scour, toilet cleaner, lime scale remover, glass/mirror cleaner and an all-purpose cleaner. If you have any questions regarding cleaning products we are happy to advise
3. Due to health & safety regulations we cannot handle electrical cleaning equipment that is deemed to be damaged or faulty
4. To ensure desks are cleaned properly please ensure your items are cleared away and items that are classed as rubbish are placed into the bin.  We do not touch or throw away items left on desks
5. To ensure that any rubbish can be disposed of in the correct recycling bins please mark refuse bags clearly
6. We cannot be held accountable for any slippages or accidents on floors that have been cleaned.  To help us comply with standard health & safety procedures, rental and commercial premises must provide relevant Health & Safety signage to be used on cleaned wet floors
7. Due to Health & Safety reasons we do not lift or move heavy furniture or items.
8. Customers with pets residing on their premises will incur an additional charge of £2.00 per hour. We cannot be held accountable for any mess caused by the animal after we have completed the cleaning and left the premises
9. A charge of £5 travel expense per cleaning visit of up to 15 miles will be charged, thereafter 0.25p will be applied per mile
10. Oven deep cleaning will be charged at £35

🚩What is not included in a general clean:

Ceilings, windows, blinds, curtains, deep stains, mould removal, steam cleaning, oven cleaning, deep frosting of freezers, deep cleaning of carpets

For further information please see our Terms & Conditions